About the role
Be the first point of contact for Tranox customers moving money between Nigeria and Ivory Coast. You will resolve transfer issues, verify identity documents, and escalate fraud concerns to the compliance team.
Fluency in French and English is required since you will support customers on both sides of the corridor.
What we are looking for
Fluent in French and English
Prior customer support experience
Comfortable with KYC/AML basics
Available for shift-based hours
Apply for this role
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